Privacy Policy
This policy explains how Scoop (usescoop.com) collects, uses, and protects personal information.
Who we are
Scoop is a messaging and content studio run by Aldo Mancuso.
- Website: usescoop.com
- Email: support@usescoop.com
- Phone: +1 (705) 989-4980
- Mailing address: 605 Ridge St, Sault Ste. Marie, MI 49783, USA
What this policy covers
It covers personal information collected through:
- Contact forms and email communication
- Scheduling links or intake questionnaires you choose to complete
- Basic website analytics (if enabled)
- Cookies and similar technologies
If we work together, project documents (e.g., briefs, drafts) may contain additional data you provide. Those are handled as part of service delivery.
Information we collect
Information you provide
- Contact details (name, email, phone number if provided)
- Business details (company name, website, role, budget range if shared)
- Message content and any attachments you send
Information collected automatically
- Device and browser information (e.g., browser type, operating system)
- Approximate location (city/region) based on IP address
- Pages visited and interactions (e.g., form submits, clicks)
We aim to minimize collection and keep analytics lightweight.
How we use information
We use personal information to:
- Respond to inquiries and provide requested services
- Prepare proposals, statements of work, and invoices
- Improve site usability and understand what content helps visitors
- Maintain site security, prevent spam, and troubleshoot issues
No sale of personal information
We do not sell personal information.
Marketing emails
If we send marketing emails (for example, a newsletter), you can opt out at any time using the link in the email or by contacting support@usescoop.com.
Sharing and service providers
We may share information with trusted service providers who help us operate the website and deliver services, such as:
- Website hosting and infrastructure providers
- Email and communication tools
- Analytics tools (if enabled)
- Payment and invoicing providers (for clients)
We share only what is necessary for the provider to perform their services and expect them to protect the information.
Cookies
We use essential cookies for basic functionality. We may also use optional analytics cookies if you consent. For details, see our Cookie Policy.
Data retention
We keep personal information only as long as reasonably necessary for the purposes described above, including legal, accounting, and security needs.
Security
We use reasonable technical and organizational measures to protect personal information. However, no internet transmission or storage system is guaranteed to be 100% secure.
Your choices and rights
Depending on your location, you may have rights to access, correct, delete, or receive a copy of your personal information. To make a request, contact support@usescoop.com. We may need to verify your identity before responding.
Children’s privacy
usescoop.com is not intended for children under 13, and we do not knowingly collect personal information from children.
Third-party links
Our site may link to third-party sites. Their privacy practices are governed by their own policies.
International visitors
If you access the site from outside the United States, your information may be processed in the U.S. where laws may differ from your jurisdiction.
Contact
If you have questions about this Privacy Policy, contact us at support@usescoop.com or by mail at 605 Ridge St, Sault Ste. Marie, MI 49783, USA.